My team is here to serve. Our unique backgrounds, training and experience have prepared us well to help meet your insurance needs. Additionally, as residents of your community, we understand how important it is to be there for you - our trusted friends and neighbors. Together, we're building strong partnerships that help everyone succeed.

  • :
  • English
  • :
  • (855) 391-7781
a woman wearing glasses

Anne Bortz

Non-Licensed Staff
Anne is originally from St. Joseph, MO and began her career with American Family in 1981, retired from full time work after 38 years. Her biggest goal in life was to retire from full time – mission accomplished! She currently works part time helping the agency with our claims and is the reigning office craft master.
a woman smiling for the camera

Calli Herman

Customer Loyalty Specialist
Calli is a native Topekan and enjoys hiking, nature and traveling. If her office lights are off, it is because she is basking in the natural light from her window! She is our office foodie and always has suggestions for yummy food and drinks.
718ce25751554a428bef4cc2eac3d1df-crop.jpg

Kelly Gerhardt

Sales Specialist - Life
I was born and raised in Topeka, KS. I have a son and two meowing four-legged fur babies that are my world. In my spare time I enjoy spending time with friends and family, playing games, and enjoying the outdoors. As a co-owner of NOTO Escapes, a local escape room in Topeka, a lot of my spare time is also spent laughing and creating content for our next rooms. Proudly, I have been with American Family for 10 years and have been with the Brad Noller Agency for the last three years.
quentin-headshot-2.jpeg

Quentin Jackson

Sales Specialist - Personal Lines
a woman taking a selfie

Sarah Hawkins

Customer Service Representative
Sarah was originally from Dallas/Ft. Worth, TX but moved to Kansas about ten years ago to be closer to family. She studied Psychology and Art at Emporia State University and is enjoying getting to know the insurance industry. In her spare time, she fancies reading, tv & movies, crochet and learning new things - the eternal student.
a man in a white shirt

Stacy Kramer

Customer Service Representative
a person with glasses smiling

Sydnie Pankratz

Customer Loyalty Specialist
Sydnie has a 4 year old daughter and grew up in Wichita. She is attending Ft. Hays for a business degree and sells Scentsy as her side hustle but still finds time for fishing and gardening.