My team is here to serve. Our unique backgrounds, training and experience have prepared us well to help meet your insurance needs. Additionally, as residents of your community, we understand how important it is to be there for you - our trusted friends and neighbors. Together, we're building strong partnerships that help everyone succeed.
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- English, Spanish
- JOHNSTON Office: (515) 255-9300
- OUR OFFICE Office: (515) 987-3581
- OUR OFFICE Office: (515) 991-9843
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- (844) 376-3119
Pamela Cassity
Customer Service RepresentativePamela (Renee) is our office manager at our Leon, Iowa location. She has a wealth of insurance experience having worked in the insurance industry for nearly three decades. Renee would love to see you at our Leon location. Please stop by and Say Hello!!
Cheryl Lasso
Customer Service RepresentativeI’ve been with American Family Insurance since May of 2018. My favorite thing about this job is providing our clients with the information they need to make the best decisions about their insurance. I have two grown children and one beautiful granddaughter. I enjoy cooking, watching Netflix, and making craft projects with my granddaughter.
Susie Patton
Non-Licensed StaffAmerican Family team member since 2021. Susie is the warm, friendly, caring face you'll see when you stop by our Waukee Office. Susie would love to see you. Stop By and Say Hello !!
Tanya Banks
Customer Service RepresentativeI have been working at the Mike Banks Agency since 2016. I mainly work behind the scenes, handling all of our commercial certificates for our Condo Associations and commercial polices. When I am not in the office, you can find me at my three children's sporting events. I also enjoy working out and baking.