My team is here to serve. Our unique backgrounds, training and experience have prepared us well to help meet your insurance needs. Additionally, as residents of your community, we understand how important it is to be there for you - our trusted friends and neighbors. Together, we're building strong partnerships that help everyone succeed.

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Amanda Hellum

Sales Specialist - All Lines
Amanda started with American Family in 2015 and joined our team in September 2021. She was born and raised in the Brainerd Lakes Area. Amanda is engaged to the love of her life Chad. They own a home in Ironton. Amanda stays busy with her daughter, Maddie and all of her school/sport activities. She also has two adult boys, Michael and Matthew. In her free time, Amanda loves being with family and friends, camping, fishing, biking and spending as much time as possible at the lake.
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Lacey Twardy

Sales Specialist - Personal Lines
Lacey joined our team in January 2020. When she is not busy with kids' hockey, softball, baseball, and cheer, in her free time, she enjoys spending time with her boyfriend Joel & their kids. Traveling to new places and trying new things, or a night in is always nice too.
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Pamela Marks

Sales Specialist - All Lines
Pam has been in the Insurance business for 40 years. 23 years with American Family Insurance. She specializes in Auto, Home, Business, Life, snowmobiles, brokerage, and misc. vehicles. Outside of work Pam enjoys time with her husband of 37 years. They like to spend time on the lake, hanging out on the dock or in the water. Pam enjoys planting flowers and watching the beauty of them as they grow. During the winter months for 3 weeks you can find them enjoying the sun and beaches in Mexico!
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Richard Schroer

Sales Specialist - Personal Lines
Richard joined our team in January 2023. He is originally from the Perham area. For the last 28 years Richard was in the car business in the Brainerd Lakes Area. Richards favorite hobbies are reading, listening to and collecting music, and anything to do with cars! When he isn't at work Richard is enjoying time with his wife and daughters either catching up or watching movies.